FAQ
Still have a question?
We’ve gathered the most common questions about etrovvo.
01Is etrovvo only for people just starting out?
No. etrovvo works for both people who are just starting and those who already sell online and want to stop wasting time and money on multiple disconnected tools.
02How does migrating my current store work?
You can import your products easily. Depending on the plan, our team can also help you with the migration process.
03Does The Brain really work on its own?
Yes. Once set up, The Brain monitors your stock, suggests prices, recovers abandoned carts, and sends important alerts automatically.
04Do you offer support in Portuguese and Spanish?
Yes. Our support is handled by real people and is available in Spanish and Portuguese.
05Can I use my own store and sell on the marketplace at the same time?
Yes. You can manage everything in one place: your own store and the etrovvo marketplace.
06Is etrovvo more expensive than Mercado Libre?
In most cases, your total operating cost ends up being lower because you no longer need multiple extra apps and reduce margin loss from commissions.
07Can I cancel whenever I want?
Yes. You can cancel your subscription at any time, with no lock-in period.
08Is etrovvo a good fit for high-volume sellers?
Yes. The more you sell, the more you benefit from The Brain’s intelligence and having everything integrated in one place.
09Do I need technical knowledge to use it?
No. etrovvo was built to be simple. If you know how to use Mercado Libre or Shopify, you’ll be able to use etrovvo easily.
10What happens to my data if I cancel?
Your data stays secure. You can export your products and information at any time.
