Getting paid
How you get paid
No mystery: Etrovvo collects the sale through our payment partner (dLocal Go), and your share goes to your own dLocal Go account — Etrovvo keeps only the commission. What happens on dLocal (documents and withdrawing to your bank) we explain at each step.
Wondering "where's my money"? The in-dashboard help assistant brings you straight to this guide.
The sale is collected via dLocal Go
When a customer pays on your store, dLocal Go — our licensed payment partner — processes the charge. You need no gateway of your own.
- 1The customer checks out and pays (card, Pix, cash voucher, transfer — depending on the country).
- 2dLocal Go confirms the payment and the order shows as "Paid" in your dashboard.
- 3From there, your share starts its way to you.
Open your dLocal Go account (free)
Your money lands in your own dLocal Go account. Opening one takes about a minute; your documents (KYC) are submitted on dLocal and unlock your withdrawals.
- 1In Settings → Payments, click "Open dLocal Go account".
- 2Create the account with email, name and country.
- 3Upload your documents on dLocal Go — that unlocks withdrawals. Approval is on their side.
- 4Already have a dLocal Go account? No need to sign up again — skip to the next step.
💡 The documents and verification belong to dLocal Go — the account is yours, with them. Etrovvo never asks for or stores your dLocal password.
Connect your account with Etrovvo
This links your dLocal Go account to your store, so sales are credited to you.
- 1Etrovvo sends a collaboration invite to your dLocal Go email.
- 2Accept the invite inside dLocal Go.
- 3Your receiving code appears automatically in the Etrovvo dashboard — done.
Each sale lands in your dLocal Go account
With the account connected, your share is credited straight to your dLocal Go account — no payout wait. Etrovvo keeps only the plan commission.
- 1Your share of each sale goes straight to your dLocal Go balance.
- 2Etrovvo keeps only the agreed commission (0% on paid plans).
- 3The shipping the customer paid belongs to Etrovvo — it covers the carrier label.
💡 No waiting: the money doesn't pass through Etrovvo's account — it goes straight to your dLocal Go account.
Withdraw to your bank — on dLocal Go
Your balance sits in your dLocal Go account. Moving that money to your bank account is done there, inside dLocal Go — it is their account, with their rules and timing.
- 1Log in to your dLocal Go account.
- 2Request a withdrawal of your balance to your bank account there.
- 3Withdrawal timing, limits and fees follow dLocal Go’s rules.
💡 Etrovvo doesn't move that money or withdraw it for you — the balance is yours, on dLocal, and the withdrawal is done there. KYC and withdrawal-timing questions are for dLocal Go.
Colombia and Chile: manual payout
In these two countries, dLocal Go collects the sale, but your share is sent MANUALLY by Etrovvo (bank transfer) — you don’t open a dLocal account.
- 1In Settings → Payments, add your bank details.
- 2Etrovvo transfers your share to that account, by hand.
- 3You track the payout status in the dashboard.
Updated July 13, 2026

