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Getting paid

How you get paid

No mystery: Etrovvo collects the sale through our payment partner (dLocal Go), and your share goes to your own dLocal Go account — Etrovvo keeps only the commission. What happens on dLocal (documents and withdrawing to your bank) we explain at each step.

Wondering "where's my money"? The in-dashboard help assistant brings you straight to this guide.

1

The sale is collected via dLocal Go

When a customer pays on your store, dLocal Go — our licensed payment partner — processes the charge. You need no gateway of your own.

  1. 1The customer checks out and pays (card, Pix, cash voucher, transfer — depending on the country).
  2. 2dLocal Go confirms the payment and the order shows as "Paid" in your dashboard.
  3. 3From there, your share starts its way to you.
2

Open your dLocal Go account (free)

Your money lands in your own dLocal Go account. Opening one takes about a minute; your documents (KYC) are submitted on dLocal and unlock your withdrawals.

  1. 1In Settings → Payments, click "Open dLocal Go account".
  2. 2Create the account with email, name and country.
  3. 3Upload your documents on dLocal Go — that unlocks withdrawals. Approval is on their side.
  4. 4Already have a dLocal Go account? No need to sign up again — skip to the next step.

💡 The documents and verification belong to dLocal Go — the account is yours, with them. Etrovvo never asks for or stores your dLocal password.

3

Connect your account with Etrovvo

This links your dLocal Go account to your store, so sales are credited to you.

  1. 1Etrovvo sends a collaboration invite to your dLocal Go email.
  2. 2Accept the invite inside dLocal Go.
  3. 3Your receiving code appears automatically in the Etrovvo dashboard — done.
4

Each sale lands in your dLocal Go account

With the account connected, your share is credited straight to your dLocal Go account — no payout wait. Etrovvo keeps only the plan commission.

  1. 1Your share of each sale goes straight to your dLocal Go balance.
  2. 2Etrovvo keeps only the agreed commission (0% on paid plans).
  3. 3The shipping the customer paid belongs to Etrovvo — it covers the carrier label.

💡 No waiting: the money doesn't pass through Etrovvo's account — it goes straight to your dLocal Go account.

5

Withdraw to your bank — on dLocal Go

Your balance sits in your dLocal Go account. Moving that money to your bank account is done there, inside dLocal Go — it is their account, with their rules and timing.

  1. 1Log in to your dLocal Go account.
  2. 2Request a withdrawal of your balance to your bank account there.
  3. 3Withdrawal timing, limits and fees follow dLocal Go’s rules.

💡 Etrovvo doesn't move that money or withdraw it for you — the balance is yours, on dLocal, and the withdrawal is done there. KYC and withdrawal-timing questions are for dLocal Go.

6

Colombia and Chile: manual payout

In these two countries, dLocal Go collects the sale, but your share is sent MANUALLY by Etrovvo (bank transfer) — you don’t open a dLocal account.

  1. 1In Settings → Payments, add your bank details.
  2. 2Etrovvo transfers your share to that account, by hand.
  3. 3You track the payout status in the dashboard.

Updated July 13, 2026